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Barlow Research Associates, Inc. Market Research for the Financial Services Industry

Other Staff Members:

John Barlow
President

Kathy Barlow
Vice President & Treasurer

Sandy Hanson
Senior Research Analyst

Ed Hennen
Product Testing Specialist

Molly Isaacson
Assistant Project Director

Ray Johns
Managing Partner

Bernie Kuechler
Project Director

Joel Mueller
Assistant Project Director

Linda O'Connell
Client Executive

Joe Pike
Technical Director

Andrew Stauff
Sales Executive

Julie Stefano
Operations Manager

Youa Yang
Senior Research Analyst

Staff Bio

Donna Arce
Client Executive

Donna is responsible for the ongoing development of the Business Internet Banking Program at Barlow Research. Her primary focus is understanding client priorities and bringing to the table decision relevant research. Donna has a wide range of experience in the commercial banking field including product usage/concept testing, market studies, competitive intelligence studies and customer satisfaction measurement. Prior to joining Barlow Research, Donna was a Vice President and Senior Project Manager for Chase Bank. Her more than 20 years with Chase Bank gave her first-hand experience turning research into action. She and her husband Steve enjoy spending time with their two children and traveling is a high priority on the family's list of things to do.

Contact Information:
darce@barlowresearch.com
Office: 763-253-1815