Welcome
to the Barlow Research Associates Web site! Located in Minneapolis, Barlow Research is dedicated to providing market
research and guidance to the financial services industry. Our clients are primarily major banks and financial institutions all across the United States.
On this Web site, you can find more information about our company and the products
and services we provide. We also have listed our staff biographies, as well as employment
opportunities at Barlow Research. If you have any comments or questions, please feel free to contact us.
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Calendar
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August 21, 2008 - Increasing Customer Satisfaction at Banks: Customer Relationship Audit®
[Register Here]
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August 28, 2008 - Business Internet Banking Test Drive Product Demonstration
[Register Here]
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March 3, 2009 - Barlow Research's 2009 Client Conference
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[View Full Calendar] |
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| Business Banking Headlines |
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Most Banks have Cushion of Capital, Industry Experts Say |
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The San Diego Union-Tribune - August 10, 2008 |
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Is your bank safe? For the first time in years, that question is being asked by depositors as the decaying housing market continues to take its toll on financial institutions. Lines of angry customers outside failed Pasadena thrift IndyMac Bancorp, as well as staggering second-quarter losses by big banks such as Washington Mutual and Wachovia, hark back to the savings-and-loan crisis of... |
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Wachovia Exec Steps into Customers' Shoes |
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The Charlotte Observer, N.C. - August 14, 2008 |
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To find the person charged with keeping its customers happy, Wachovia Corp. went to the Four Seasons. Michael Sherck, who became the Charlotte company's "customer experience executive" for the retail bank last fall, spent the first 22 years of his career in the hotel industry, where job assignments took him to Singapore, Indonesia and the Maldives. He took his current job -- the first to hold... |
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U.S. May Not Be in Recession, But 170 Metro Areas Could Be |
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Knight Ridder Washington Bureau - August 11, 2008 |
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The broad U.S. economy appears to have escaped a recession, most mainstream economists say, but that's of no comfort to most parts of the country, where economic pain is being felt virtually everyplace but oil-rich Texas and Oklahoma. In fact, one respected economic forecaster estimates that 170 U.S. metropolitan areas could be considered technically in recession, and another 116 are at risk of economic... |
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