In 2023, the digital banking ecosystem remains as frenzied and competitive as ever, as new entrants strive to find footing in the marketplace. As new digital banking innovations are rolled out, financial institutions continue to be challenged by clearly demonstrating the value proposition to increase adoption. In this session, we’ll discuss how new digital banking technology has changed the business customer experience as well as important future considerations to meet and exceed customer needs.
Luke Garretson, Senior Vice President, Small Business Digital Solutions, PNC Bank
Michael Kozol, Managing Director, JPMorgan and Small Business Digital Channels, JPMorgan Chase
Greg Weddell, Director, Product Management & Marketing, Dragonfly Financial Technologies
Adam Johnson, Digital Business Banking Program Director, Barlow Research Associates, Inc.