Speaker Biography

 

Marcia Kalfas

Client Executive  |  Barlow Research Associates, Inc.

Marcia Kalfas

Client Executive

Barlow Research Associates, Inc.

Marcia is accountable for business development at Barlow Research. After twenty years in banking and experience on both the client and supplier side of marketing research, Marcia joined Barlow in 2014. In her 18 year career at JPMorganChase, Marcia managed Marketing Research portfolios for Large Corporate Treasury Services, Deposit Processing and Continuous Improvement Voice of the Customer units. She then transitioned from measuring customer satisfaction to customer service delivery as Vice President, Client Service Manager in Receivables¬†Operations. 

Marcia is accountable for business development at Barlow Research. After twenty years in banking and experience on both the client and supplier side of marketing research, Marcia joined Barlow in 2014. In her 18 year career at JPMorganChase, Marcia managed Marketing Research portfolios for Large Corporate Treasury Services, Deposit Processing and Continuous Improvement Voice of the Customer units. She then transitioned from measuring customer satisfaction to customer service delivery as Vice President, Client Service Manager in Receivables¬†Operations. 

 



 

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