Who We Are

THE INDUSTRY'S MOST RELIABLE RESEARCHERS

Since 1980, Barlow Research Associates, Inc. has been dedicated to providing in-depth market research for the commercial Financial Services sector. With a 90% client retention rate and enduring relationships with some of the largest financial institutions in the United States, Barlow has a finger on the pulse of the industry—and its customers.

Using a tailored approach, we'll leverage our expertise to help you understand your customers better with:

  • Customized research to answer your most important questions
  • Membership-based programs and database tools that keep you on top of the current research, trends, and issues
  • Data-driven strategic insights to put analysis into action
  • Industry-wide conferences to introduce solutions and expand brand awareness
  • Weekly newsletters featuring informative Analyst Journal articles

40

Years of Insights

100k+

Survey
Respondents

1,000+

Research Projects
Conducted

900+

Analyst's Journals
Published

10,000+

Analyst's Journals
Annual Readership

Upcoming Events

Jul

3

Holiday

Independence Day: Barlow Research Offices Closed

Jul

3

Research Released

2Q2020 Small Business, Middle Market, & Digital Business Banking snapshots posted

Jul

10

Web Conference

11:00 am Central - First Friday Webcast

Aug

3

Research Released

2Q2020 Trending Briefs completed

Aug

7

Web Conference

11:00 am Central - First Friday Webcast

Featured Content

First Friday Webcast: "Business Payments in a Pandemic: The Reality of Faster Payment Adoption and What You Can Do to Move Forward"

Register to attend Barlow Research's June 2020 First Friday Webcast! Friday, June 5, 2020 at Noon Eastern, 11 am Central, 9 am Pacific

Essential Resources to Direct Small Business Strategy

Barlow Research’s Small Business Banking Program provides quantitative voice of the business customer insight and competitive intelligence to drive initiatives for growth and retention.

Small Business Merchant Services Study!

New! How does your solution compare? Follow the small business new customer journey through the Merchant Services application process at 11 providers. Understand the customer experience at three top banks.
Learn factors that influence provider selection.

Contact us
to learn more.

Analyst's Journal - Jun 3, 2020

The COVID-19 Pandemic Is an Event That Could Change Business Banking Loyalty

Last week in our Barlow Newsletter, Youa Yang wrote an article, PPP Loan Execution Contributed...

Are You a Survey Respondent?

Thanks for taking the time to find us. As business banking researchers, we highly value your thoughts and opinions about what banks are getting right—and help them find opportunities for improvement. With your help we can educate banks about the evolving needs of customers like you.