Bank of America, SunTrust, Wells Fargo, Intuit Financial Services, Union Bank and Win 2010 Monarch Innovation Awards posted 03/23/2010

Press Release



Press Release


Barlow Research Press Release - March 23rd, 2010

Minneapolis, MN

Bank of America, SunTrust, Wells Fargo, Intuit Financial Services, Union Bank and are winners in Barlow Research's 2010 Monarch Innovation Awards as announced Friday by John Barlow and Youa Yang of Barlow Research Associates, Inc. ( The winners were chosen for their innovative products and features.

The Monarch Innovation Awards ( are unique and coveted. They are judged by an independent jury to evaluate the submissions. They quantitatively score each submission based on uniqueness, stickiness, dependability, ease of use and value. There are only seven awards given; not every organization that submits a nomination gets a prize.

Overall Most Innovative Award: Bank of America CashPro® Online

Bank of America won the "Overall Most Innovative Award" for its CashPro® Online product. CashPro® Online is a next-generation portal which provides business clients a single point of access to their treasury management, trade finance, foreign exchange, credit and liquidity services in a safe and secure manner.

Cindy Murray, eCommerce Executive for Bank of America Merrill Lynch, accepted the award and said, "After Y2K, banks were focused on delivering Web solutions to their clients with very little thought to the client experience. Nothing was integrated, and nothing gave the client a consistent experience. Based on feedback from our clients, we embarked on an integrated solution that would not only deliver cash management, but also deliver the virtual bank to our clients."

Innovative Product Award: SunTrust eClaim Revenue Gateway

SunTrust's eClaim Revenue Gateway offers healthcare clients a secure electronic method for submitting claims to payers (both insurance payers and private payers) and for receiving the data associated with any payments made. The primary innovation of this product lies in the ability for SunTrust eClaim Revenue Gateway to streamline healthcare claims and payment data processes through one versatile connection.

Innovative Feature Award: Wells Fargo Business Insight Series Online Advice Library

The Wells Fargo Business Insight Series Online Advice Library contains more than 90 videos relevant to small business owners. The videos address the fundamental needs of small business owners by providing topical, practical information from a trustworthy source with on-demand delivery.

Innovative Industry Partner: Intuit Financial Services' (formerly Digital Insight) Business Financial Solutions

Intuit's Business Financial Solutions delivers the power of sophisticated cash management tools in a customizable format that meets the management needs of all businesses with the simplicity of workflow and language needed to serve even the smallest ones. The primary innovation is a single, intelligent and personalized business banking platform that identifies a business user's most commonly used capabilities and makes them immediately available on the home page.

Honorable Mention - Product Category: Union Bank Remote Deposit Capture with QuickBooks Integration.

The Remote Deposit with A/R solution provides small business and middle market customers with straight through processing for deposits by integrating the deposit data directly with the accounting software while transmitting to Union Bank. The primary innovation of Remote Deposit A/R is taking advantage of technology to merge the two completely separate processes of check scanning and accounts receivable updating into one process flow.

Honorable Mention - Feature Category: SunTrust Expense Manager

SunTrust's Expense Manager is an automated expense reporting solution within SunTrust's Enterprise Spend Platform. The primary innovation of this product is its ability to seamlessly integrate with SunTrust's online commercial card management system as well as its single sign-on capability using a single application to handle all expense management activities.

Honorable Mention - Industry Partner Category: Complete Bill Management and Payment is the first Web-based service that makes it extremely easy for businesses to manage their financial operations and pay bills online. is designed specifically for small and medium size businesses, and helps companies streamline bill receipt, easily store all their financial documents, automate and eliminate data entry, route bills for approvals and pay any vendor, large or small, electronically (or by check). It synchronizes all bill activity seamlessly with accounting packages to save companies time and money.

The 2010 Monarch Award winners were rigorously judged by a panel of four jurists: Eric Cook, WSI Internet Consulting; Jack Hubbard, St. Meyer & Hubbard; John O'Connor, Praxis Advisors, LLC; and Robert Seiwert, American Bankers Association Center for Commercial Lending and Business Banking.

To watch videos of each of these winners, please visit

About Barlow Research Associates, Inc. (BRAI):

Barlow Research Associates, Inc. was founded in 1980 to provide research and consulting services to the banking industry in the U.S. and overseas. BRAI specializes in custom research, strategic consulting and syndicated research programs in small business, middle market and Internet banking. All three syndicated programs provide a continuous flow of market knowledge and competitive intelligence to member institutions. BRAI has a wide range of experience in many financial markets, and knows the questions to ask and the issues to probe.

Contact: Youa Yang, Barlow Research Associates, 763-253-1825 or