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Recent Analyst's Journal Articles:
May
12
2021
Analyst's Journal
Errors Are Inevitable; How They’re Handled Can Make or Break a Business Banking Relationship
By Christian Lucchesi
Errors are inevitable in the business banking world, occurring across all channels and systems. According...
May
5
2021
Analyst's Journal
The Value of the Business Customer Is Down; a Challenging Earnings Environment Lies Ahead
By Donna Arce
Over the past year, Barlow Research captured a decrease in the value of the business...
Apr
28
2021
Analyst's Journal
The Need for Branches Persists for Many Small Businesses, Why Not Bank of America Customers?
By Joel Mueller
By now, many small businesses ($100K-<$10MM in annual sales) have adjusted the way they...
Apr
21
2021
Analyst's Journal
Potential for Growth in Digital Assistant Usage for Businesses with Expanded Functionality on the Horizon
By Dallas Capesius
Digital assistants are now advancing beyond being a fun novelty for mobile banking users. Since...
Apr
14
2021
Analyst's Journal
Regions Upholds the Top Small Business CAMELS™ Score for Fifth Consecutive Year but Only by Mere Fractions Over U.S. Bank
By Sandy Hanson
In Barlow Research’s 2019-2020 data, large banks (assets >$50B) were identified as primary by 53...
Apr
7
2021
Analyst's Journal
Four of the Top 10 Banks Improved Their Loan Response Time for Small Business Banking by a Day or More
By Haley Lenzen
With the challenges presented by the COVID-19 pandemic, PPP lending, SBA loans and traditional...
Mar
31
2021
Analyst's Journal
KeyBank Is the 2021 Top MM CAMELS™ Winner, but PNC Is Poised to Snatch the Title in 2022
By Donna Arce
KeyBank is the 2021 Top MM CAMELS™ Winner, but PNC is Poised to Snatch the...
Mar
24
2021
Analyst's Journal
Small Businesses are Showing Resilience to the Impacts of the COVID-19 Pandemic
By Christian Lucchesi
Just over 12 short months ago, most small businesses ($100K-<$10MM in annual sales revenue...
Mar
17
2021
Analyst's Journal
BB&T Increases Mobile Payment Capabilities with Zelle® for Small Businesses
By Allison Haley
The launch of Zelle® in 2017 was a significant addition to the payments arena as...
Mar
10
2021
Analyst's Journal
M&T/People’s United Is Yet Another Contender for the #10 Position in the Top 10 Primary Share Small Business Banks
By Sandy Hanson
On Monday, February 22, M&T Bank announced that they agreed to buy People’s United...