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Recent Analyst's Journal Articles:
Feb
20
2019
Analyst's Journal
An Assigned Account Officer May Help to Lower Primary Bank Defection Rates of Small Businesses in Ownership Transition
By Emily Cade
In 2018, Barlow Research asked a new question to learn what percent of small businesses ($100K-<$10MM in annual sales) had already transitioned ownership of their company, either fully or partially in the past five years. In the latest rolling four quarter data, 12% of small businesses indicated they experienced total or partial company ownership transition in the last five years. This increased with sales size from 11% among companies with $100K-<$500K to...
Feb
13
2019
Analyst's Journal
BB&T and SunTrust Merger Set to Disrupt Primary Bank Market Share Leader Rankings
By Youa Yang
The recent news that BB&T and SunTrust are merging caught many by surprise. The merger is described by the banks as a “transformational merger of equals” according to a website sharing details with current bank clients; two super regional financial institutions with what appears to be similar books of business and customer servicing strategies are set to merge at the end of 2019. With this merger brings questions about how the banks will blend...
Feb
6
2019
Analyst's Journal
Bank of America and JPMorgan Chase Provide the Fastest Loan Response Time in the Middle Market Segment
By Emily Anderson
Credit is an important piece of the banking relationship for middle market companies ($10MM-<$500MM in sales). Over 80% of these companies indicated they used credit in 2018 at any financial institution. They also tend to split their banking relationships and distribute their credit business among other financial institutions than just their primary bank. At Barlow Research, this is something we track closely every year. Barlow Research asks companies to indicate the actual number of...
Jan
30
2019
Analyst's Journal
Bank of America Reclaims Lead in Small Business Mobile Banking Adoption
By Allison Haley
The competitive landscape of mobile banking is ever-changing as financial institutions evolve with full-service mobile banking apps and introduce new features that help businesses run their companies more efficiently. As the use of digital banking channels continues to grow, quality online and mobile banking platforms are an expectation from small business owners. The small business segment ($100K-<$10MM in annual sales) overall has seen an increase year after year in mobile banking usage...
Jan
23
2019
Analyst's Journal
Medium and Non-Banks Gain Momentum Among Middle Market Customers Adding New Providers
By Donna Arce
Large banks (>$50B in assets) are viewed as the dominant providers in the middle market banking segment (companies $10MM-<$500MM in annual sales). While large banks still hold the majority share of primary bank relationships in this segment, over the years we have seen small but consistent shifts in the competitive landscape. One particular area where we see a larger portion of middle market companies choosing a smaller institution is when they add a new...
Jan
16
2019
Analyst's Journal
Small Businesses Have Increased Use of Traditional Electronic Payments, but May Be Slow to Adopt Emerging Digital Payment Options
By Sandy Hanson
The electronification of payments continues to be a hot topic in small businesses ($100K-<$10MM) banking, yet we still hear about small businesses refusing to give up the paper check. There are many reasons they are reluctant to move to electronic payments: paper checks are familiar (it’s what they’ve always done), pretty much every business that accepts e-payments also accepts paper checks but the reverse may not be true, they think the float helps...
Jan
9
2019
Analyst's Journal
Women-Owned Small Businesses Show Differences in Key Banking Behaviors
By Emily Cade
While 47% of the civilian labor force is made up of women (according to the U.S. Department of Labor, 2016), only 32% of small businesses ($100K-<$10MM in sales) are 50%+ woman-owned according to Barlow Research’s latest rolling four quarter (4Q2017-3Q2018) data, and that figure has remained flat since 2010. For the most part, women-owned businesses are not that different from non-women-owned businesses in terms of demographics. The average age of...
Jan
2
2019
Analyst's Journal
Chase Becomes the Most Frequently Added Bank Among Small Businesses as Footprint Expands
By Joel Mueller
With many large financial institutions (assets >$50B) shifting their focus away from providing convenience through brick and mortar locations, it comes as no surprise that this has not been a leading reason for adding a banking relationship among small businesses ($100K-<$10MM in sales) in recent years. Instead, small businesses have tended to add a bank for a product/feature need or credit. However, an increased branch presence of one of the largest banks in...
Dec
26
2018
Analyst's Journal
Happy New Year from Barlow Research!
By Barlow Research
Best wishes for a safe and prosperous 2019 from your friends and colleagues at Barlow Research Associates, Inc. Please note that Barlow Research's offices will be closed on Tuesday, January 1st, 2019 in observance of New Years Day. The next Barlow Analyst's Journal column will be published in our newsletter on Thursday, January 3rd, 2019. Happy New Year...
Dec
19
2018
Analyst's Journal
Happy Holidays from Barlow Research!
By Barlow Research
Best wishes for a joyous holiday season from your friends and colleagues at Barlow Research Associates, Inc. Please note that Barlow Research's offices will be closed on Tuesday, December 25th, 2018. The next Barlow Analyst's Journal column will be published after the first of the year. Happy holidays!