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Recent Analyst's Journal Articles:

May

12

2021

Analyst's Journal

Errors Are Inevitable; How They’re Handled Can Make or Break a Business Banking Relationship

By Christian Lucchesi

Errors are inevitable in the business banking world, occurring across all channels and systems. According...

May

5

2021

Analyst's Journal

The Value of the Business Customer Is Down; a Challenging Earnings Environment Lies Ahead

By Donna Arce

Over the past year, Barlow Research captured a decrease in the value of the business...

Apr

28

2021

Analyst's Journal

The Need for Branches Persists for Many Small Businesses, Why Not Bank of America Customers?

By Joel Mueller

By now, many small businesses ($100K-<$10MM in annual sales) have adjusted the way they...

Apr

21

2021

Analyst's Journal

Potential for Growth in Digital Assistant Usage for Businesses with Expanded Functionality on the Horizon

By Dallas Capesius

Digital assistants are now advancing beyond being a fun novelty for mobile banking users. Since...

Apr

14

2021

Analyst's Journal

Regions Upholds the Top Small Business CAMELS™ Score for Fifth Consecutive Year but Only by Mere Fractions Over U.S. Bank

By Sandy Hanson

In Barlow Research’s 2019-2020 data, large banks (assets >$50B) were identified as primary by 53...

Apr

7

2021

Analyst's Journal

Four of the Top 10 Banks Improved Their Loan Response Time for Small Business Banking by a Day or More

By Haley Lenzen

With the challenges presented by the COVID-19 pandemic, PPP lending, SBA loans and traditional...

Mar

31

2021

Analyst's Journal

KeyBank Is the 2021 Top MM CAMELS™ Winner, but PNC Is Poised to Snatch the Title in 2022

By Donna Arce

KeyBank is the 2021 Top MM CAMELS™ Winner, but PNC is Poised to Snatch the...

Mar

24

2021

Analyst's Journal

Small Businesses are Showing Resilience to the Impacts of the COVID-19 Pandemic

By Christian Lucchesi

Just over 12 short months ago, most small businesses ($100K-<$10MM in annual sales revenue...

Mar

17

2021

Analyst's Journal

BB&T Increases Mobile Payment Capabilities with Zelle® for Small Businesses

By Allison Haley

The launch of Zelle® in 2017 was a significant addition to the payments arena as...

Mar

10

2021

Analyst's Journal

M&T/People’s United Is Yet Another Contender for the #10 Position in the Top 10 Primary Share Small Business Banks

By Sandy Hanson

On Monday, February 22, M&T Bank announced that they agreed to buy People’s United...