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Recent Analyst's Journal Articles:
Jun
9
2021
Analyst's Journal
A View of the Next Decade from a Regulator and Innovator: Is Banking a Melting Ice Cube?
By John Barlow
Every twelve years or so, the banking industry goes through a technology cycle. Around 1984...
Jun
2
2021
Analyst's Journal
The Roadmap for the Decade Ahead Includes Technology + Humans
By Youa Yang
The circumstances of 2020 caused the needle to move on digital transformation. Financial institutions were...
May
26
2021
Analyst's Journal
Each Life Stage a Small Business Progresses Through Has Unique Identifying Characteristics
By Haley Lenzen
The life stage of companies varies drastically within the small business banking segment ($100K-<$10MM...
May
19
2021
Analyst's Journal
Bank of America Is Aggressively Moving Toward a Digital Centric Service Model in the Middle Market Banking Segment
By Kelly Griswold
While 2020 required most of us to become more reliant on technology in various aspects...
May
12
2021
Analyst's Journal
Errors Are Inevitable; How They’re Handled Can Make or Break a Business Banking Relationship
By Christian Lucchesi
Errors are inevitable in the business banking world, occurring across all channels and systems. According...
May
5
2021
Analyst's Journal
The Value of the Business Customer Is Down; a Challenging Earnings Environment Lies Ahead
By Donna Arce
Over the past year, Barlow Research captured a decrease in the value of the business...
Apr
28
2021
Analyst's Journal
The Need for Branches Persists for Many Small Businesses, Why Not Bank of America Customers?
By Joel Mueller
By now, many small businesses ($100K-<$10MM in annual sales) have adjusted the way they...
Apr
21
2021
Analyst's Journal
Potential for Growth in Digital Assistant Usage for Businesses with Expanded Functionality on the Horizon
By Dallas Capesius
Digital assistants are now advancing beyond being a fun novelty for mobile banking users. Since...
Apr
14
2021
Analyst's Journal
Regions Upholds the Top Small Business CAMELS™ Score for Fifth Consecutive Year but Only by Mere Fractions Over U.S. Bank
By Sandy Hanson
In Barlow Research’s 2019-2020 data, large banks (assets >$50B) were identified as primary by 53...
Apr
7
2021
Analyst's Journal
Four of the Top 10 Banks Improved Their Loan Response Time for Small Business Banking by a Day or More
By Haley Lenzen
With the challenges presented by the COVID-19 pandemic, PPP lending, SBA loans and traditional...