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Recent Analyst's Journal Articles:

Jan

18

2022

Analyst's Journal

Bank of America Earns the Top Spot in Small Business Online and Mobile Banking Adoption

By Adam Johnson

Looking back on 2021, it is evident that digital banking continued to play a critical...

Jan

12

2022

Analyst's Journal

Bank of America Leads the Charge in Digital-Centric Servicing, While Improving Customers’ Experience at the Bank

By Sandy Hanson

While we know the branch is an important channel for most small businesses ($100K-<$10MM...

Jan

5

2022

Analyst's Journal

BMO Harris Soon to Be a Top 10 Middle Market Bank with Acquisition of Bank of the West

By Donna Arce

The competitive landscape is potentially changing once again. On Monday, December 20th, BMO Financial Group...

Dec

28

2021

Analyst's Journal

Happy New Year from Barlow Research!

By Barlow Research

Your friends and colleagues at Barlow Research Associates, Inc. wish you good health and prosperity in the year 2022. Please note that Barlow Research's offices will be closed on Friday, December 31st, 2021 in observance of New Year's Day. The next Barlow Analyst's Journal column will be published in our newsletter on Thursday, January 6th, 2022. Happy New Year!

Dec

22

2021

Analyst's Journal

Happy Holidays from Barlow Research!

By Barlow Research

Best wishes for a joyous and healthy holiday season from your friends and colleagues at...

Dec

15

2021

Analyst's Journal

Square Adds Mobile Check Deposit to Its Business Banking Checking Product

By Christian Lucchesi

One of the most impactful trends in the business banking environment during 2021 was the...

Dec

8

2021

Analyst's Journal

Small Business Customers’ Assigned Remote/Virtual Account Officers Scored Similarly to Unassigned Relationships on Overall Bank and Account Officer Delight

By Haley Lenzen

With over 7 million small businesses ($100K-<$10MM in annual sales) across the United States...

Dec

1

2021

Analyst's Journal

It’s Time to Enhance the Personal Service Experience in Small Business Digital Servicing Models

By Joel Mueller

Financial institutions continue to advance low personal touch service models for their small business ($100K...

Nov

22

2021

Analyst's Journal

Happy Thanksgiving from Barlow Research!

By Barlow Research

Best wishes for a wonderful Thanksgiving holiday from your friends and colleagues at Barlow Research...

Nov

17

2021

Analyst's Journal

The New Truist Digital Business Banking Platform Offers a Seamless Migration Experience

By Adam Johnson

The “merger of equals” between BB&T and SunTrust was completed at the end of...