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Recent Analyst's Journal Articles:

Mar

25

2020

Analyst's Journal

The Five Key Questions Your Business Customers Need Answered in Response to COVID-19

By Joel Mueller

As the U.S. takes unprecedented steps to tamp down the spread of the COVID-19 (coronavirus) pandemic, your business customers are...

Mar

18

2020

Analyst's Journal

API Integrations Create Opportunities for a One-Stop Shop Digital Banking Dashboard Experience

By Youa Yang

Digital is the new normal. That is truer now than ever before as many of...

Mar

4

2020

Analyst's Journal

Small Business Loan Response Times Improve at Two Top 10 Banks

By Sandy Hanson

The average small business ($100K-<$10MM in sales) uses 8.7 products across all the institutions...

Feb

24

2020

Analyst's Journal

Alternative Middle Market Account Officer Service Models Are Here to Stay

By Donna Arce

Technology is a wonderful conduit to expand our customer reach. We can communicate with our customers through...

Feb

19

2020

Analyst's Journal

One Quarter of Small Businesses Prefer Live Chat but Marketplace Offerings Are Scarce

By Allison Haley

Digital channels are at the heart of the transformation of the banking industry. As digital banking advances and...

Feb

12

2020

Analyst's Journal

Merchant Services Is a Top Product Used by Small Businesses, but They Don’t Always Get It from Their Primary Bank

By Emily Anderson

Fifty-seven percent of small businesses (companies with $100K-<$10MM in annual sales) use a credit/debit card processing system to...

Feb

5

2020

Analyst's Journal

U.S. Bank Emerges as New Leader in Small Business Online Banking Adoption; Bank of America Leads in Mobile Banking

By Youa Yang

U.S. Bank Emerges as New Leader in Small Business Online Banking Adoption; Bank of America Leads in...

Jan

28

2020

Analyst's Journal

Announcing the New Top 10 Banks in Middle Market Primary Share!

By Donna Arce

The competitive landscape in small business banking (companies $100K-<$10MM in annual revenues) is quite...

Jan

21

2020

Analyst's Journal

A New Leader and a New Player in the Small Business Top 10 Banks

By Sandy Hanson

Each year at the conclusion of fourth quarter, Barlow Research re-evaluates who is included in our Top 10 banks in small business ($100K-<$10MM). The Top 10 order is determined by...

Jan

15

2020

Analyst's Journal

Not All Small Business Banker Coverage Models Are Created Equal

By Joel Mueller

Assigning an Account Officer or Business Banker in the small business segment ($100K-<$10MM in annual sales) can be a challenging proposition. Many institutions...