2024 Digital Account Opening Study

2024 Digital Account Opening Study
Fintech Digital Account Opening Study

Given the increased competition to win core deposit relationships, the stakes are higher than ever for financial institutions to digitize and streamline the deposit account opening process for small businesses ($100K-<$10MM in annual sales).  

As these businesses continue to seek new deposit relationships to take advantage of elevated interest rates and diversify their portfolios, financial institutions that can guide new customers in the door as quickly and smoothly as possible with a fully-digital account opening experience will hold the upper hand in gaining those new relationships.  

The 2024 Digital Account Opening Study will provide in-depth examination of the deposit account opening workflow among several leading providers, from the perspective of a new small business customer.

DELIVERABLES

  • Summary report including customer journey maps
  • Detailed video captures of the customer experience
  • Disclosures/documentation collected
  • Video conference presentation

For more information, please contact Andrea Moore amoore@barlowresearch.com or Youa Yang yyang@barlowresearch.com

Please contact us

to schedule a phone meeting

 

Featured Content

2024 DIGITAL ACCOUNT OPENING STUDY

Given the increased competition to win core deposit relationships, the stakes are higher than ever for financial institutions to digitize and streamline the deposit account opening process for small businesses ($100K-<$10MM in annual sales).

Middle Market

Change Ahead!
Did you know that less than six middle market customers could equate to a potential $1 million revenue gain or loss to your bank? 

Barlow Research’s Middle Market Banking Program provides the insights needed to drive your strategy and transformation initiatives.

Contact us
to learn more.

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New for 2024, we’re bringing the Barlow Conference to two cities this year! Pick the city and date that fits your schedule best!

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